Boots is a member of Alliance Boots, an international pharmacy-led health and beauty group. Their purpose is to help Their customers look and feel better than they ever thought possible.

Their customers are at the heart of their business. they're committed to providing exceptional customer and patient care, be the first choice for pharmacy and healthcare, offer innovative products only at Boots', with great value Their customers love.

Boots - Online Pharmacy


Collect from store - Free:
Collect from store is available from 2400 Boots stores nationwide. Your order will usually be available to collect from your chosen store in 4-5 working days.- Free delivery in a single transaction excluding gift boxing, infant formula, other shops and Boots services (insurance and opticians).

Standard - £2.95 (or free if you spend over £40): Usually delivered within 4 working days 8am-9pm Mon - Fri. *Free delivery on orders over £40 in a single transaction excluding gift boxing, infant formula, other shops and Boots services (insurance and opticians). Orders containing bulky/heavy items or super heavy items are not available for free delivery. Please see details below.

Named day £3.95 You can select a named weekday up to 14 days in advance for your order to be delivered. Usually delivered between 8am-9pm.

Next day £4.75 Available on orders placed before 2.30pm. Orders placed after 2.30pm Mon-Fri or anytime Sat/Sun will not be delivered next day. The earliest delivery date for these orders will be shown at the checkout. Next day delivery is not available on medicines, these are shown with the green pharmacy cross symbol. Usually delivered between 8am-9pm.

Saturday £5.50 Usually delivered between 7am - 1pm.

BFPO £6.00 Orders must not contain aerosol products or bulky/heavy items. For more information click here.

Heavy/bulky items £5.50 Orders containing bulky/heavy items are not available for free delivery and are usually delivered within 5 working days.

Super heavy items (over 50kg) £12.99 Orders containing super heavy items are not available for free delivery. Normally these items will be delivered to you within 5 working days, but for large items you may be contacted by the supplier to arrange a mutually convenient delivery date and time.

Contact Info

Address   Boots Customer Care
PO Box 5300
NG90 1AA
Web Site
Email   Contact us at

Additional Information

Free delivery available?   Yes, on all orders over £40
Order tracking?   Yes


About Boots

Boots are on a mission to provide their customers and patients with great healthcare products and services, which help them look and feel better than they ever imagined.

Healthcare in Boots is not just about dispensing prescriptions, but also about offering expert advice to all their patients and customers, ensuring they get top quality patient care in a location that is convenient to them. Working closely with the NHS, Boots is about providing easy access to quality healthcare services across the UK, ensuring that their patients get what they need at a time and a place that is convenient to them.

They aim to be the first choice for healthcare, reaching their customers and patients in new ways and with real convenience.  From their local pharmacies to their largest flagship stores, from care homes through to prison services, they aim to give a great pharmacy experience.

Providing you with healthcare services

As well as dispensing prescriptions, providing a wide range of medicines and health products and offering good advice for you and their family, Boots also have a wide range of healthcare services designed to help you get the best from their medicines and stay fit and healthy.

Boots are committed to extending the role of pharmacy professionals in line with the Government priorities. Their team of pharmacists and dispensers are passionate about providing expert advice and healthcare services and they pride themselves in having great teams to deliver all their customers' healthcare needs. These professionals are at the very heart of their business.

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